Contact Information
2822 Hollins Ferry Road
Baltimore, Maryland 21230
Telephone: (410)735-5433
TTY: 1-800-735-2258
FAX: (410)735-5431
E-mail:
Web Address: http://www.lifeinc.org
LIFE, Inc.
Services Offered
Residential Services, Family Support Services, Individual Support Services, Summer Programs/Camps and Vacations, Transportation and Community Supported Living Arrangements.
Individuals Have the Following Types of Disabilities:
Autism, Behavioral Problems, Blindness/Severe Visual Impairment, Cerebral Palsy, Epilepsy/Seizure Disorder, Head Injury, Mental Retardation, Mental Disorder, Multiple Sclerosis, Orthopedic Impairment, Specific Learning Disability, Speech/Language Impairment, Spina Bifida, other neurological Impairment, and other undetermined disabilities.
Number of Individuals Currently Being Served: 80
Ages Served: 18+
Home Region of DDA: Central
Counties Served: Baltimore City, Baltimore and Howard Counties.
Year Established: 1983
Mission Statement
LIFE is a private, non-for-profit agency helping adults with developmental disabilities lead dignified, healthy and fulfilling lives within the community.
LIFE's mission is to serve adults with developmental disabilities and to educate the community about the needs of these individuals
LIFE is dedicated to facilitating personal growth and enabling those in its care to be visibly active in community life
Unique or Distinctive Qualities
Life is a size that allows a direct focus by senior management on each individual's needs. Staff meets regularly to review individual's progress in meeting medical, social and other important goals. This involved oversight assures that program quality is maintained and any potential problems are addressed immediately.
LIFE Makes available a full gamut of services such as psychologial evaluation, individual program planning, residential supervision and support, nursing, dietary services, counseling, independent living skills training, transportation within the community, budget planning and support, socialization, recreation and in-home supports.
LIFE also owns a full-service travel agency that provides customized vacation programs to individuals residing with LIFE and to others who require special assistance when they travel.
LIFE assists individuals in acquiring access to other meaningful activities such as job training and placement, physical, occupational and speech therapies, day services and recreation programs.
Discuss How Your Agency Has Utilized The "Ask Me!" Survey Results.
The "Ask Me!" Survey provided valuable customer satisfaction insights. LIFE was last surveyed in 2003 and the results have been used to evaluate and enhance the program in the years since.
The "Ask Me!" Survey Results is available for the general public
Describe your quality assurance practices, including any agency accreditations
LIFE has a quality assurance professional on staff who regularly checks all homes for policy and procedure compliance.
Life is committed to delivering support and services of the highest quality. Quality is measued in a number of ways:
- Consumer satisfaction as measured both internally and by third parties
- Successful implementation of mutually agreed-upon interventions, as defined in each participant's Individual Plan (IP)
- Appropriate program modifications to meet the changing needs, desires and choices of individuals
- Meeting the desired outcomes of individuals, their families and sponsoring agencies
- Using commonly accepted processes, procedures and techniques that respect each person supported by the program
Life is licensed by the Maryland Department of Health and mental Hygiene, Develeopmental Disabilities Administration. LIFE is a member of the Brain Injury Association of Maryland, the Ctaonsville Chamber of Commerce, the Maryland Association of Non-Profit Organizations, the Association of Community Services of Howard County and the Maryland Association of Community Services for the Developmentally Disabled.
How Does Your Agency Support People In Becoming Active Members Of Their Community?
LIFE believes that every individual's greatest need is to be a productive part of the community at large, with rights and responsiblities
LIFE promotes responsible, self-directed community participation by assisting residents to attain their maximum capabilities, emotional maturity and living skills through education, training and employment opportunities.
LIFE takes an active role in making agency homes and their residents a contributing factor to surrounding community. Some residents participate in local service organizations such as Knights of Columbus and community recreation activities such as bowling leagues.
LIFE purchased a travel agency in order to make assisted travel available to its residents and others who have special needs.
Steps Individuals Must Take to Apply for Services
Contact the Program Director, at (410) 788-4570 ext. 201.
Special Considerations/Comments: LIFE operates 30 homes in Baltimore City and Baltimore and Howard Counties and has continually received high marks from licensing, funding and referral organizations for quality of care and operational excellence.
LIFE was named 2005 "Service Provider of the Year" by the Howard County Commission of Disabilities based on a nomination by the Department of Social Services.
Funding Sources: Developmental Disabilities Administration, Medical Assistance, Medicare, other Insurance, and Private pay.
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